Tuesday, November 08, 2005

Sony’s Rootkit Saga Continues! And Sony/First4 claim innocence!!

Mark has got response from SONY/First4 and does not look as if they understand nor admits what they have done.
excerpt from Mark's Blog;
An email address is required in order to send the consumer the uninstall utility. The wording on the web site is the standard Sony BMG corporate privacy policy that is put on all Sony web sites. Sony BMG does nothing with the customer service data (email addresses) other than use them to respond to the consumer.

The Sony privacy policy the comment refers to clearly states that Sony may add a user’s email address to their marketing lists:

Except on sites devoted to particular recording artists, we may share the information we collect from you with our affiliates or send you e-mail promotions and special offers from reputable third parties in whose products and services we think you may have an interest. We may also share your information with reputable third-parties who may contact you directly.

Again, the fact is that most users of Sony’s DRM won’t realize that they even have software that can be uninstalled. Also, the comment does not explain why Sony won’t simply make the uninstaller available as a freely accessible download like they do the patch, nor why users have to submit two requests for the uninstaller and then wait for further instructions to be emailed (I still have not received the uninstaller). The only motivation I can see for this is that Sony hopes you’ll give up somewhere in the process and leave their DRM software on your system. I’ve seen similar strategies used by adware programs that make it difficult, but not impossible, for you to remove them.

Instead of admitting fault for installing a rootkit and installing it without proper disclosure, both Sony and First 4 Internet claim innocence. By not coming clean they are making clear to any potential customers that they are a not only technically incompetent, but also dishonest.

Well I wonder if these software come pre installed on sony computers?

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